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FAQ

EYELASH EXTENSIONS

How long does a lash extension last?

Depends on how you look after and experience using lashes. Our regular clients’ lashes last between 3 – 4 weeks time or more. We cannot guarantee how long they last.

This is my first time having lashes, what should I choose?

Usually, first time client can choose natural sets like classic or hybrid.

  • Classic is 1:1 application which means one false natural lash is put on one of your natural lashes.
  • Hybrid is the individual (classic) lashes combined with 5D volume fans (5 small lashes create a volume fans with a very light weight)

One more option is Light volume which is a bit thicker and long lasting compared with Hybrid. Light volume is about fifty 5D fans applied per eye.

Can I book infil from another lash salons

We love having more clients from anywhere and are happy to take people work. The infill from other lash place will need to be:

  • A good 50% amount of a usual new set left on.
  • Surcharged $20 on our infill price for the equivalent sets.
  • Not guaranteed about retention or the look outcome because the job before that is not from us.

What to avoid after getting lash extensions?

  • Avoid getting them wet for up to 24 hours after application.
  • Do not rub or touch your eyes.
  • Do not swim or sauna/sweating activities
  • Do not use oil based products around or on the eyes.
  • Do not sleep on your face.

Do you remove lash extensions from another?

Yes we do, it is $30 for removal from another salon. If the removal takes longer than 20 mins, it will be $20 extra.

Why does my extensions not last well?

There are several reasons for this:

  • You wet your lashes earlier than 24 hours.
  • You have used much oily make up. Even though they are not on your eyes, foundation/BB cream can still make extensions fall out quickly when you are going shower or washing your face.
  • You sleep on your face or one side
  • You pull/pick your false lashes often.
  • You cry for something or have a bad hay fever with irritating eyes.
  • Your lashes at the lash shedding time. They grow so quickly; so extensions can hold strong as well as other times.

Do I need to do something before an appointment?

Yes, before coming for lash appointment, you can make it so much better by:

  • Removing your make-up at home first, clean your face or wash your hair because you have to avoid your lashes wet first 24 hours
  • Wearing comfortable clothes, not too thick to lying down.
  • Taking off your contact lens
  • Arriving on time – if you are late, we have reduce your lashing time or cancel your appointment
  • Bringing your headphone to listening to your music/audio book/podcast
  • Setting phone silent
  • Booking for a removal if you need it.

Can I reschedule my appointment by myself

Any appointments except Christmas and New Year period are allowed to cancelled or changed prior 24 hours. You can reschedule via email confirmation or kindly text/phone us to help you do that.

Can I have my lashes tint before extensions

No, you shouldn’t. The tint will not let our adhesive bonds the extensions with your natural lashes. As a result, the lashes will fall out quickly. We can let you have lashes tint 3-5 days before you have the extensions done.

What type of lashes do we use?

We are using synthetic lash material.

Can you tell me what ingredients in your adhesive?

Ingredients:

Ethyl-2-Cyanoacrylate

Alkoxy-2-Cyanoacrylate

Polymethyl Methacrylate

Carbon Black

N-Butyl 2-Cyanoacrylate

Hydroquione

Our glue are used for everyone. While there is a strong odor while the adhesive bonds, this glue is free from latex or formaldehyde, which is great for preventing allergic reactions and eye irritation.

Can I bring someone to the lash room?

We would love to have your friends/ family in our workplace. However, we have to refuse for our work focus and avoid bothering other clients. You don’t need to bring your friend inside because you cannot talk to each other anyway. Moreover, we have a waiting room outside with Wi-fi for our guests 🙂
Kids under 5 years old and well-behaved are welcomed to be inside

Is your glue safe and I won’t have any allergic reactions?

After testing for two years and different glue supplies, our current adhesive product is the best safest for eyelash extensions. If you have any concern about skin sensitivity with glues, we would recommend to book a patch test. However, with too natural sensitive eyes and skins, or you have been reacted badly with other salons before, please consider very carefully to have extensions again. We can’t guarantee 100% about irritation or allergy issues.

How often to get lash extensions touched up?

every 2 to 3 weeks

We recommend getting a touch up every 2 to 3 weeks. If you wait too long your eyelash extensions will fall out and you will require a full set. Your natural eyelashes fall off every 45 – 60 days due to the natural growth cycle and are naturally replaced with the growth of a new eyelash.

LASH LIFT

How long does it last?

About 4-8 weeks

Generally, lash lift lasts about 6 weeks but it always not the same for everyone; depending on how much oily products you use or any water/sweating activities

Do lash lifts damage my eyelashes?

All of our AirLift application products are vegan-friendly and cruelty-free.

Our lash lift and tint service takes less than 45 mins treatment time as a result of the new powerful formulated lifting cream and fast setting fixing gel, largely reducing exposure time to chemicals and improving on clients’ comfort. That makes your lashes safely done and not damage.

Is it worth it to get a lash lift and tint

Not like extensions, last lift requires no maintenance during 6-8 weeks, it has become a very popular beauty treatment. Eyelash lift is a great choice for busy people but only after a natural-mascara look, or ones who have long, thick natural lashes already

LASH TECHNICIAN WANTED

Are you a Lash Technician who is interested in learning lash extensions and brow services? Or you have some beauty skills and would like to come train and work with us? Do want to have a long-term and stable career as an eyelash technician?  Then come join our growing esthetician team at the Lashnthings brand where we specialize in making everyone look and feel refreshed, beautiful and AMAZING!

Eyelash Technician / Lash Technician Benefits:

-Competitive compensation plan depending on full-time or part-time status

-Free lashes and brows

-A fun, well-managed, successful, and busy work environment 

Eyelash Technician / Lash Technician Principle Responsibilities:

  • Designs specific eyelash treatments based on our unique styles and the guest’s individual needs
  • Performs professional eyelash extension sessions
  • Upholds the standards of sanitation and sterilization and the studio’s policies and procedures
  • Understands, promotes, and sells Lashnthings service offerings, including choice upgrades
  • Understands and promotes exclusive retail products for guest’s at-home usage and aftercare.
  • Creates excellent experience for guests with a charismatic, friendly, and helpful attitude
  • Provides frequency recommendations and education to guests on proper lash aftercare
  • Committed to consistently improving skills through professional development program

Here’s what we’re looking for in:

-A positive, friendly, upbeat and personable demeanor and attitude

-A customer service-oriented individual who can communicate effectively with clients, studio management and coworkers

-A professional appearance at all times

-Thrives in a fun, team-oriented environment

Apply today to see if the LashnThings brand is a great fit for you.  We would love for you to meet our hiring manager and discuss the possibility of a long and rewarding career !Email your CV to our email lashnthings.nz@gmail.com or call us 0210799591 for more details.

August special – Limited offer

New trend for this year and xmas. Try our new style with limited offer.

Looking for something different this winter?

LETTER GOOOO… CLASSIC WISPY

This set are the combination of thin spikes of 0,07mm lashes and single 0,15mm. The set outcome will definitely give you a unique look ❤️The full price is $149 and special now on $89 😘

Book online. Promo finishes on the 14th of August

No more Afterpay and Laybuy

Dear beloved clients,

We inform you that we will no longer provide the services of Laybuy[LB] and Afterpay[AP] as of the 1st of June, 2022. With this notification, we comply with the minimum notice period required by our agreement. Laybuy and Afterpay have provided us with good service in the past, however, we decided to terminate our business contract due to their high fee charge for every transactions.

From the beginning of June, LashnThings will not place any more AP or LB payment. We will still proceed any payments arranged before the 1st of June.

Please confirm this post as notice of our payment methods in store and online as Eftpos or cash only . If you have any questions you can reach me at 0273961779 or lashnthings.nz@gmail.com .

We would like to thank you for our long-standing collaboration.

Easter Special

LASH AND BROWS COMBO – 10% OFF

Easter sale for all clients come with combo lash and brows. When you book any new set and a brows service, it will be 10% off for the total invoice.

Simply book your services online, discount can be counted at checkout.
Ex: Medium volume $125 and brows wax and tint $40 => $148.5 after discount 10%

Please note:

  • Discount is applied by one client/one invoice.
  • This special is not applied with any other promotions.
  • Time for the Easter Special between Tuesday the 5th and 17th of April.
    Please ask us anything if you need more details.

BOOK HERE

PMU Eyebrow

Introducing microblading: semi-permanent eyebrow tattooing that looks like real hairs

Microblading – also known as 3D brows, or feather tattoo eyebrows – can give you the brows you’ve always wanted, and is a great treatment for all ages, male and female.

Microblading – Powder brows – Microshading

Is it time to give those brows a makeover? In our Auckland and Matamata salons, we offer several techniques to achieve just what you like with your brows. Choose between microblading, ombre powder/shading, microshading, or a combination. We are here to give you the best looking brows in town!

Microblading

One option to make your eyebrows stand out is microblading. Using a small handheld tool with tiny needles, our microblading professional on staff will use semi-permanent pigment to each eyebrow to give you that perfectly-filled, natural look. This is not the same as an eyebrow tattoo or permanent makeup, so if you ever want to change your brows again, it’s no problem. The look will last you about eight to 12 months and is less effective on combination and oily skin types.

Microblading North Shore
Microblading with hair strokes

Ombre Powder/Shading

The ombre powder technique is a more permanent option than microblading, as it deposits the pigment deeper into the skin. Tiny dots of color are inserted into the skin through the ombre tool, which provides a  more traditional tattooed and dramatic look. The ombre brow is best for people who want a more substantial brow than microblading and have oily or combination skin. This look will last you about 12 to 18 months before you need to re-apply.

Ombre powder

Microshading

Microshading is similar to microblading, but instead of making full strokes to mimic the look of hairs, the microshading tool will shade in the sparse areas of your brow to make it look fuller.  So instead of looking as natural as the microbladed brow, your eyebrow will look more like a well-done shading job from a brow pencil. The tool creates tiny dots of pigment instead of full strokes. Clients have said that it is a little less painful than both the micro and ombre techniques. Some people even fall asleep on the chair, it’s so non-invasive.

If you want to get the best of both worlds – a little more fill but looking more natural – then the combination of both microblading and ombre shading will help you achieve that. On the thicker part of the brow, the microblading technique will help you achieve a more natural, less filled-in shape, while the middle part to the arch of your brow will receive more shading to give it that dramatic tail to perfectly frame your face.

If you’re interested in the best microblading specialists in Auckland or Matamata, give us a call.

FAQs

  1. How long does it last? up to 3 years depending on type of service for most people, before it usually needs a touch up
  2. Does it hurt? Most clients feel little or no pain. A topical numbing anesthetic is used before and during the procedure.
  3. How long is the procedure? It usually takes up to 2-3 hours, with most of the time spent consulting, picking out colors,measuring the face and drawing your shape. The tattooing portion lasts 40 – 60 minutes.
  4. How should I prepare for my appointment? Please refer to before and after care instructions before booking your appointment.
  5. How long does it take to heal? It takes 10 days to heal, 30 days to fully heal.
  6. When should I get a touch up? After your first 4-6 week required touch up (included in your first procedure price *microblading) depending on your activity level (sun, swim, etc.) and skin condition, you may want to refresh your color, but this depends on your personal preference of their appearance.
  7. Who is ineligible for microblading? Microblading is not recommended for those with oily skin or large pores. If that’s you, you may want a shading or combination shading and microblading technique.
  8. We also do not provide cosmetic tattooing for people: under 18 years old, pregnant or nursing, in your period if you have diabetes, glaucoma, skin diseases such as Shingles, psoriasis or eczema on the area of treatment, allergies to makeup, Keloid disorder, HIV/Hepatitis, skin cancer, hemophilia, or if you’re taking skin medications like ro-accutaine and steroids.
  9. Can cosmetic tattooing hide/cover my scars? It’s great for that! But please send a photo of the area without makeup so it can be reviewed to let you know whether you’re a candidate for cosmetic tattooing. Not recommended for clients prone to keloid scarring.
  10. Is the first touch up necessary? Yes, Everyone heals differently and outcome will vary. Certain areas may not pick up during first session and will need to be filled. Pigment color may need to be adjusted, brow thickness and more strokes. Clients with oily skin often require a deeper shade as the oils tend to lighten the pigment. Most importantly, your touch up session is when they’re refined and ensures your tattoo retains the color.
  11. How do I book an appointment? Please read this FAQ’s carefully before making an online appointment. We will need an original photo of your eyebrows and a photo of the model eyebrows you desire to go for the consultation over the phone.
  12. Is there a deposit to hold my appointment? Yes, there is $150 deposit to hold your time and date. If you cancel less than 2 days prior to your appointment, your deposit will not be refunded. Please be certain of your time and date at booking. In the event you must reschedule for a different time or date, there will be an additional $30 rescheduling fee added to your balance.

Volume Lash Extensions Training

1:1 Training

Cost: $1499

Free lash kit value $600

Practical and easy learning

After course support life time

Premade fans training

SPECIAL IN MARCH: $199 ADD ON FOR THE BROWS WAX AND TINT TRAINING

Workshop between 9am –3pm for two days with 3 days models later.


Are you looking to launch your lash career with the best lash education in the industry!? LashnThings offers a 5-day eyelash extension classes to teach you everything there is to know about doing professional eyelash extensions and being your own boss. By providing the longest lash course in the industry we are able to show you multiple application technique, the best client retention practices, and tons of industry secrets we developed at our salon with a lot of lash artists!

THE TRAINING

♡TWO FIRST DAYS (9am-3pm) is our official training 1:1. The next three days to practice unsupervised (not 1:1), you or we can organize the models- using our supplies. We can usually find one model a day for you. We don’t limit the number of models. You can bring as many as you want. You should actively look if you want more practice.
♡Training comes with certificate.

Break time is for usually 45 mins at 12pm. We can skip the break if you request and finish earlier

Book this class online or call us via : 0273961779. We recommend you calling in advance for any further questions. Our class is available on every Friday. We don’t have training at weekends.

TRAINING INCLUDES:

THEORY

Health & Safety – hygiene standards in the industry

Natural eyelash growth cycle

Client safety: Reaction and allergies (PATCH TEST)

Different types of classic eyelash thickness, curls

Consultation+Aftercare

Equipment

Marketing your business

PRACTICE

Cleansing

Preparing

Application

Safety Removal procedure

Infills procedure

Practicing on Mannequin

Practicing on real model

Whats Included (kit):

Over $556 Lash Products 
+ Life Time Mentorship 
+ 15% Discount Off Future Order
+ Goodie Bag
- 6 x Lash trays ($120)
- 100 x Eyepads ($30)
- Mascara Wands ($11)
- Isolation Tweezers ($20)
- Placement Tweezers ($20)
- Paper tape ($5)
- Training Mannequin ($20)
- Training Manual ($200)
- Mini fans($20)
- Lash Shampoo ($25)
- Silicon for lashes line ($5)
- False sticky lashes to practice ($10)
- Lash Removal Cream ($20)
- Lash Adhesive ($50)
lash training in auckland

Please book via phone: 0273961779, message our Facebook, Instagram or Email us lashnthings.nz@gmail.com

Payment

Deposit : $200 required, please transfer to our bank account after you’ve chosen the date to train.

Full payment is to be made before the course starts.

Cancellation fee as the depos $200 for less than 3 days notice. If you have a medical emergency problem, please show us and we can discuss to reschedule.

Bank account:

12-3066-0040738-01

Or Laybuy is applicable with 5% surcharge

LASH TRAINING

Workshop between 9am –4pm one day. This includes theory 1-2 hours. mannequin head practice 2 hours and the first model 2-3 hours.

♡THE FIRST DAY is our official training 1:1. The next four days to practice unsupervised (not 1:1), you or we can organize the models- using our supplies. We can usually find one model a day for you. We don’t limit the number of models. You can bring as many as you want. You should actively look if you want more practice.
♡Training comes with certificate.

Break time is for one hour at 12pm. We can skip the break if you request and finish earlier

Book this class online or call us via : 0273961779. We recommend you calling in advance for any further questions. Can be booked any dates during the week. We don’t have training at weekends.

TRAINING INCLUDES:

THEORY

Health & Safety – hygiene standards in the industry

Natural eyelash growth cycle

Client safety: Reaction and allergies (PATCH TEST)

Different types of classic eyelash thickness, curls

Consultation+Aftercare

Equipment

Marketing your business

PRACTICE

Cleansing

Preparing

Application

Safety Removal procedure

Infills procedure

Practicing on Mannequin

Practicing on real model

📞Please book via phone: 0273961779

💲Deposit : $500 required, please transfer to our bank account after you’ve chosen the date to train.

Full payment is to be made before the course starts.

Cancellation fee $150 for less than 3 days notice. If you have a medical emergency problem, please show us and we can discuss to reschedule.

💳Bank account:

12-3066-0040738-01

Rewards

When your customer spends $500 they will receive a $20 reward.

You will earn points based on your spending.

$1 = 1 point.

When you’ve earned enough points, they will unlock the Rewards that you’ve set. You can use this reward to pay for your next visit to our salon.

Please note: If you want to use Afterpay or any promotions, the Rewards program will not be applied.

Remember to log in or rebook when you make a booking with the same mobile number. Timely (our booking system) will count the rewards only when you are the same account.

The Rewards program will not be applied when you want to use Afterpay or any promotions

We can’t wait to see you again!

with lash loyalty points, can’t be happier ♡